WTF? Dell XPS 1330 Gets To Users 2 Weeks Early Without OS, BIOS and Other Issues! ~ Ask The Admin

Thursday, August 23, 2007

WTF? Dell XPS 1330 Gets To Users 2 Weeks Early Without OS, BIOS and Other Issues!

Prepare yourself... If you are waiting patiently for your Dell XPS M1330 this tidbit might get you a little mad... Hopefully it is an isolated incident and we won't hear of others. This guy gothis XPS 1330 2 weeks ahead of schedule... But it was missing an OS, BIOS and there was damage to the system - WTF? Here's the scoop from Engadget:

We're not sure who or what is putting these XPS M1330 laptops together for Dell, but not only are they having a horrible time of it even getting the laptops out the door, but this particular man's shipment was just a little lacking in the quality department when it arrived two weeks ahead of the estimated ship date.

The $2k+ laptop looked fine at first glance, but when Pradeep popped it open and hit the power button, it immediately booted to a blank, white, flickering screen. After 10 minutes, nothing had changed, no Dell logo, Vista boot screen or anything -- not only had Dell forgotten an OS, they didn't even manage to squeeze in a system BIOS before they shipped this one. That wasn't all that Dell screwed up on this M1330, the power button is defective, the Microsoft seal underneath the machine is partially ripped and burned, there's a problem with a grill cover protruding, and the WiFi radio switch is so loose it almost falls off when pushed back and forth...

...Dell's giving Pradeep a new laptop, labeled "priority" in the build queue, and offered him a $50 gift certificate for his trouble.