I restored my dell laptop to factory defaults and it wants a Sonic Update CD Help! ~ Ask The Admin

Tuesday, August 07, 2007

I restored my dell laptop to factory defaults and it wants a Sonic Update CD Help!

It seems after running the Control F11 to restore a Dell Inspiron 630m problems related to the Sonic burning software gives you errors...

Lately when I start up the computer, the "Windows Installer"
appears every time. "Please wait while Windows configures Your Sonic Update
Manager." The next window that appears is Sonic Update Manager, and it says,
"The feature you are trying to use is on a CD-ROM or other removable disk that
is not available. Insert 'Sonic Update Manager' disk and click OK." At the
bottom of this same window is 'Use Source: 1'.When I click "OK" or "cancel," a
message appears, "The path '1' cannot be found. Verify that you have access to
this location and try again, or try to find the installation package 'UM.MSI' in
a folder from which you can install the product Sonic UPdate Manager."If I
continue to click 'cancel,' it eventually all goes away. But it's annoying and
I'd like to set things straight. How do I get this to go away???


It looks like lots of people had the exact same problem and dell released a hot fix and some other options:



This issue may be caused by program entries that are related to the Sonic Update Manager program.

To resolve this issue, use the following methods:
Download and apply a
hotfix from Sonic. The file name of the hotfix is Isum_hotfix.exe.
Use the
Windows Installer CleanUp Utility to remove entries that reference Sonic Update
Manager.

» Download and Run the Sonic Isum_hotfix.exe File
Open a Web
browser such as Windows® Internet Explorer®, and then click the following link: "Description of the Windows Installer CleanUp
Utility"
Article ID: 290301
Note:


For more
information about the Windows Installer CleanUp Utility, see the Readme file
information in the Contents of the Readme.txt file section of the
article.

In the More Information section of the article, click
Download the Windows Installer CleanUp package now.
In the File Download -
Security Warning window, click Run.
In the Internet Explorer - Security
Warning window, click Run. The Windows Installer Clean Up Setup program
starts.
Follow the on-screen instructions to install the Windows Installer
CleanUp Utility.
Run the Windows Installer CleanUp Utility. To do this, click
Start, point to All Programs, and then click Windows Installer Clean Up.