These old Dilberts seem to be the only way to make me crack a smile while dealing with morons over at Dell. There has to be some magic words to escalate me to level 3 technical support or @ least to someone who knows what they are talking about!!
Anyone know what those magic words are? I think I can safely say that every four letter word I used... Didn't work!
Did I mention I was on the phone for 3 hours - Can I send someone a shock through the phone??