Symantec Ghost 12 Install Error: VProConsole has encountered an error and needs to close ~ Ask The Admin

Tuesday, July 31, 2007

Symantec Ghost 12 Install Error: VProConsole has encountered an error and needs to close


This question AND answer comes to us from our good friends over @ Bauer-Power:

I was messing around this weekend with Norton ghost 12 on one of my home
computers. It would install fine, then after reboot I would get an error saying

"VProConsole has encountered an error and needs to close...".

I was getting so frustrated, I couldn't see straight. I tried looking on
Symantec's website with no luck. I tried a general search on Google for the
error, no luck there. Why wasn't this thing working for me?Well I finally found
the answer. I checked my system's event logs and found out that Ghost was
crashing because of a problem with .NET Runtime 2.0. I decided to go to Windows
updates and check for any missing updates. Sure enough I was missing a patch for
.NET Framework 2.0. Of course, with my luck the patch didn't install. I decided
plan B for getting my necessary patch. I opened Firefox and went to Windiz
Updates
.

That's right, I didn't misspell that. Windiz updates is a place you can go
for Microsoft updates if you are a Firefox user.Anyway, long story short, I got
the patch installed then rebooted. When my machine came back up, Norton Ghost
was running like a charm. Now there finally is an article online on how to
correct that VProConsole error, because Symantec is too lazy to put something up
about it in their knowledge base!

(In case you missed it, the fix is to install any missing .NET
Framework 2.0 Patches from Microsoft).


Originaly posted by El
Di Pablo on Bauer-Power



@El Di Pablo - What patches were missing on your system? Do you have the KB#'s?